Polhill Garden Centre – WinRetail One Year On

Polhill Garden Centre is a well-established family owned and run garden centre, located near Sevenoaks in Kent.

Polhill was a rundown nursey when, in 1968, it was bought by father and son duo, Jim and David Novell. Fifty years on it has grown into a thriving garden centre with a shopping village and restaurant, employing 160 staff.

In 2017 the directors of the company decided that they needed to upgrade their EPoS and Retail Management system. After some research they decided that Corby & Fellas’ WinRetail system was the best fit, given C&F’s considerable experience of garden centres and the positive feedback received from existing users.

The new WinRetail system was successfully installed in January 2018, and now, one year on, Mark Novell, director at Polhill Garden Centre, was sufficiently happy with WinRetail’s performance to write the following testimonial:

Feedback from Mark Novell, Director at Polhill Garden Centre Ltd.

I would just like to say thank you to Alan and the team at C+F for our first year with you and the WinRetail system. Due to the software, hardware and outstanding service that you have provided us, our business has greatly benefited.  WinRetail has enabled us to process a greater volume of customers through fewer tills – Easter 2019 being a prime example. The system enhancements, version upgrades and configuration changes that have been made to the system this year have happened seamlessly and nearly all of them have happened during the working day, which has had no effect to the continued running of the business or the system.

Again, I would like to thank you all and look forward to the new enhancements to come this year.

Kind Regards,

Mark Novell


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